Trainings SwissCham Shanghai

April, May, June, July, 2012 Calendar

26 April 2012

Better Communication, Better Results Effective dialogue in all business situations

Communication skills are an essential element of business success. People who know how to use the right words at the right time, and how to adapt their communication style, are most likely to solve problems and achieve their objectives. In this seminar, you will learn how to effectively convince your colleagues, customers and business partners in meetings, negotiations and day-to-day business. .

You will learn and practice several techniques to: avoid misunderstandings and create goodwill get what you want by using the right words and body language convince and “sell your ideas” to different types of people by adapting your style smoothly resolve conflict

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24 May 2012

Time Management – Getting more done with less stress

Managing time effectively is more important than ever as the speed and quantity of information sharing across the globe never stops increasing. This training course helps employees and managers understand the value of time and how to use it wisely to achieve the goals that really matter.

Upon completion of this training, the participants will have learned and practiced several techniques to: Set goals and define priorities Plan their time effectively to achieve their goals Swap ineffective habits for productive ones Discover practical ways to save time

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12&13 June 2012

Powerful Presentations–Durably improve your presentation skills

Excellent presentation skills make all the difference when it comes to winning new clients, convincing your superiors of a new project, briefing your colleagues or training your employees. In this training, you will learn tools and techniques to improve not only your presentation plan and visuals, but also your verbal and non-verbal skills to convince and interact effectively with your audience. Invest two days and become a professional, confident and persuasive presenter!

Upon completion of this training, the participants will have learned and practiced several techniques to: Practice speaking in public, increase your self-confidence and reduce stress Learn to project a professional image of yourself and your company Learn to plan and structure an effective presentation Identify cross-cultural issues involved in making presentations to a foreign audience Learn to handle challenging questions from the audience in a professional manner

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14 June 2012

Working with Foreigners – What Chinese Managers should know to be Successful in International Business

While working in a multicultural environment, it is unavoidable that one stumbles upon cultural barriers from time to time. What is considered professional behavior and what is expected of employees and managers varies from culture to culture. This training course helps Chinese managers and employees understand the expectations of their foreign bosses, clients and business partners, and teach them how to change their work habits and business behavior in order to meet those expectations.

After exploring and understanding cultural differences between China and the West, participants will learn how to: Look, sound and act professional according to international business etiquette Avoid time-consuming misunderstandings by communicating effectively with their foreign colleagues and customers, verbally and in written language Demonstrate accountability and initiative in the workplace

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26 & 27 June 2012, as well as the 5th of July 2012

Executive Assistant

At the advanced levels, executive assistants, who support senior management, need to be professional, discreet and well aware of the company’s environment, maintain and improve an efficient organization and show constant initiative. These and many more skills are required of them. In short, executive assistants have to be able to multitask. This course proposes methods for handling and enhances an always much needed job. Seize your chance and improve your knowledge and skills!

Upon completion of this training, the participants will have gained the necessary knowledge to: Clarify their position within the company Apprehend their company’s environment in a better way Increase their contribution to the team Understand and meet the expectations of their Western managers Enhance their written and verbal communication Improve their time management and organization skills Develop new tools to achieve their goals

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12 & 13 July 2012

Project – Cost Controling

During this course you will learn the skills you need to effectively establish and manage a realistic schedule and detailed project budget using a variety of tools that will ensure that your project is delivered on time and within budget.

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INFORMATION & REGISTRATION
Nicolas Luginbuhl, Tel: + 86 21 6149 8328
Email: n.luginbuhl@sha.swisscham.org

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